Hauskart

Terms & Conditions

It is designed to comply with the Consumer Protection (E-Commerce) Rules, 2020 of India,

Effective Date: January 27, 2026

Website: hauskart.com

Welcome to Hauskart. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.

1. Business Identity

Hauskart is an e-commerce platform operating under the domain hauskart.com. For any inquiries regarding these terms, please contact us at thehauskart@gmail.com.

2. Orders and Payments

  •   Acceptance: Your order constitutes an offer to buy. We reserve the right to accept or decline orders for any reason, including stock unavailability or pricing errors.
  •   Payments: All payments are processed securely through Cashfree Payments, our third-party payment gateway. We do not store your credit card or sensitive financial data on our servers.
  • Pricing: Prices listed on the website are inclusive of applicable taxes unless stated otherwise.

3. Shipping and Delivery

  •  Logistics Partner: We ship our products using Shiprocket.
  •   Delivery Timeline: Standard delivery takes 3 to 7 business days after the order is processed, depending on your location.
  •   Tracking: Once your order is dispatched, you will receive a tracking link via email/SMS provided during checkout.

4. Cancellation Policy

  • Before Dispatch: You may cancel your order at any time before it has been dispatched for a full refund.
  •  After Dispatch: Once the product has been handed over to our shipping partner, the order cannot be canceled. In such cases, the Return Policy will apply.

5. Return and Exchange Policy

  •   Timeline: We offer a 7-day return and exchange period from the date of delivery.
  •  Conditions: To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.
  •   Process: To initiate a return, please contact us at thehauskart@gmail.com with your order ID and reason for return.

6. Grievance Redressal

In accordance with the Information Technology Act and E-commerce Rules, the name and contact details of the Grievance Officer are provided below:

  •   Name: Yaswanth
  •   Email: yaswanth9720@gmail.com
  •  Responsibility: The Grievance Officer will acknowledge your complaint within 48 hours and aim to resolve it within one month.

 7. Limitation of Liability

Hauskart shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website.